Communicating with Diverse Audiences

Communicating with Diverse Audiences

Explore the best communication strategies for successful communication in diverse settings.

About the Course

Future Learn Platform offers a free online course: Communicating with Diverse Audiences. On this course, you’ll learn how different values or expectations, and different varieties of English can pose challenges to effective communication. You’ll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.

This course is intended for:

This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.

Recommended for learners age 16+

Course duration:

Approx 4 weeks, 3 hrs per week

Course topics:

  • The role of culture and language in communication
  • Language and unconscious bias
  • Using English as a lingua franca with speakers from different linguistic backgrounds
  • Using language to establish interpersonal relationships

Course objectives: 

By the end of this course learners will be able to:

  1. Describe the layers and facets of culture and of other possible influences on communication practices
  2. Assess which factors influence how they and others communicate
  3. Reflect critically on their own and others’ communicative behaviours to avoid unconscious bias
  4. Describe different varieties of English and reflect critically on their own position as an English speaker
  5. Apply a range of new strategies to establish rapport and achieve desired goals
  6. Explain how language can be used to build interpersonal relationships

About Future Learn:

They offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time and are accessible on mobile, tablet, and desktop, so you can fit learning around your life. Also, they believe learning should be an enjoyable, social experience, so their courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.


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